
Heat Pump Repair in San Jose
Get Your Heating and Cooling System Fixed Fast
A malfunctioning heat pump can disrupt your comfort any time of year in San Jose, whether it stops cooling during a heatwave or fails to heat on a chilly night. When your all-in-one system breaks down, you need a fast and reliable solution to get your home back to normal.
At AAA Furnace & Air Conditioning, we have specialized in solving these exact problems for homeowners for over 60 years. Our family-owned company was built on a foundation of providing effective, straightforward repairs. We bring decades of diagnostic experience to every job, ensuring we fix the issue correctly.
For prompt and professional heat pump repair in San Jose, call our experienced technicians at (831) 607-6596 or contact us online now.
Signs Your Heat Pump Needs Professional Repair
Because your heat pump works all year, it is important to recognize the signs of a malfunction quickly. Addressing a problem early can often prevent more extensive damage to the system. If your unit is behaving unusually, it is best to have it inspected by a qualified technician.
Call for professional repair if you notice any of these common issues:
- Blowing Air at the Wrong Temperature: If the unit blows cool air in heat mode or warm air in cool mode, it could indicate an issue with the reversing valve or refrigerant levels.
- Loud or Unusual Noises: Grinding, squealing, or clanking sounds are not normal and can point to serious mechanical problems with the motor or fan.
- The Outdoor Unit is Iced Over: While light frost can be normal, a unit encased in thick ice suggests a problem with airflow or a failing defrost control board.
- Frequent On-and-Off Cycling: If your system turns on and off every few minutes, it could be a sign of an electrical issue, a clogged filter, or an incorrectly sized system.
- The System Won't Turn On at All: A heat pump that is completely unresponsive may have a thermostat issue, a tripped breaker, or a failed compressor.
These symptoms all point to underlying problems that require an expert diagnosis to ensure a correct and lasting repair.
Our Diagnostic and Repair Process
At AAA Furnace & Air Conditioning, we know a broken heat pump is an urgent problem. Our repair process is built to be efficient and transparent, so you know exactly what to expect. We combine our 60+ years of experience with a commitment to clear communication, ensuring you feel confident in the solution we provide.
Our approach to every repair call includes:
- Complete System Diagnostics: Our technicians perform a thorough inspection to accurately identify the root cause of the failure, rather than just treating a symptom.
- A Clear Explanation and Estimate: We will explain the problem in understandable terms, outline your repair options, and provide a fair, upfront estimate for the work.
- High-Quality Repair Work: We use dependable parts and proven techniques to perform the repair, focusing on restoring your system’s performance and reliability.
- Final Verification and Testing: After the repair is complete, we test the unit in both heating and cooling modes to verify that it is functioning correctly and your comfort is restored.
From the moment you call AAA Furnace & Air Conditioning, our team is focused on delivering a positive experience and a repair that stands the test of time.
Why to Choose a Professional for Heat Pump Repairs
Heat pumps are more complex than traditional furnaces or air conditioners due to their dual functionality. They contain specialized parts like a reversing valve that allows them to switch from heating to cooling, which requires specific knowledge to diagnose and repair correctly.
Attempting to fix a heat pump without proper training can easily lead to bigger problems. An incorrect diagnosis or a faulty repair could cause further damage to critical components like the compressor, which is one of the most expensive parts of the system to replace.
By hiring a qualified professional, you ensure the job is done right the first time. Experienced technicians have the proper tools and expertise to handle refrigerants, diagnose complex electrical issues, and provide a solution that restores your system’s performance for the long term.
Your Dependable Choice for Heat Pump Repair in San Jose
When your primary source of comfort breaks down, you need a repair company you can trust. For more than 60 years, homeowners in San Jose and across Silicon Valley have turned to AAA Furnace & Air Conditioning. Our long-standing reputation is built on providing honest advice, skilled workmanship, and a true commitment to our customers.
Here is why families trust us with their heat pump repairs:
- A Legacy of Trust Since 1957: Our decades of experience mean we have seen and solved nearly every heat pump issue imaginable. We bring that expertise to your home.
- Family-Owned and Operated: We are your neighbors, not a faceless corporation. We provide personalized service and treat your home and your situation with care.
- Clear and Honest Communication: We believe in transparency. You will receive a straightforward explanation of the problem and a clear, upfront estimate before we begin any work.
- Focus on Lasting Solutions: Our goal is to provide a durable repair that solves the problem for good, not a temporary patch. We stand behind the quality of our work.
- Commitment to the Community: We are dedicated to serving the community that has supported us for generations. Your satisfaction is our top priority.
Our technicians at AAA Furnace & Air Conditioning are ready to restore your comfort with the professional, reliable service you deserve.

FAQs About Heat Pump Repair in San Jose
Why is my heat pump blowing cool air when it’s set to heat?
This common issue is often caused by low refrigerant levels or a problem with the reversing valve, which is responsible for switching between heating and cooling modes. It requires a professional diagnosis to identify the specific cause and perform the correct repair.
Is it more cost-effective to repair or replace my heat pump?
This depends on the age of your unit, the cost of the repair, and your system's overall condition. If your heat pump is over 10-12 years old and requires a major, expensive repair, replacement might be a more sensible long-term investment. We can provide options for both.
Why is my outdoor heat pump unit covered in ice?
A thin layer of frost can be normal, but a thick coating of ice indicates a problem. It is often caused by a malfunctioning defrost cycle, low refrigerant, or poor airflow from dirty filters or coils. The unit should be turned off and serviced.
How long will a typical heat pump repair take?
Many common repairs, such as replacing a capacitor or fixing a minor refrigerant leak, can be completed in a single visit within a few hours. More complex issues may require a return visit if a specific part needs to be ordered.
If you have other questions about heat pump repair in San Jose, please call our expert team at (831) 607-6596 or contact us online for help.

Why Choose AAA Furnace & Air Conditioning?
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At AAA Furnace & Air Conditioning, we take pride in treating our customers with care and respect. We are committed to doing right by our clients, ensuring that each project is approached with a focus on fairness and integrity. Unlike companies that treat customers as mere numbers, we see each client as a valued member of our community, deserving of individualized attention and top-notch service.
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As a family-owned business, AAA Furnace & Air Conditioning takes pride in providing personalized service to every customer. We believe in treating our clients like family, ensuring that each interaction is tailored to meet their unique needs and preferences. Our team prioritizes building lasting relationships with our customers, offering a level of care and attention that sets us apart from larger corporations.
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When you choose AAA Furnace & Air Conditioning, you can expect exceptional pricing without compromising on quality. We believe in fair and transparent pricing, offering honest assessments and upfront pricing to our customers. Our goal is to ensure that you receive the best value for your investment, without any hidden costs or surprises.
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One of the key reasons to choose AAA Furnace & Air Conditioning is our unwavering commitment to our customers. Unlike many businesses that may not outlast the warranties they offer, we stand by our work, providing reliable warranties on our HVAC equipment that reflect our confidence in the services we provide. This long-standing dedication to excellence sets us apart from the competition.


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“I am happy with the cool and warm home. My installers Hal and Josh-H were very professional and completed on time.”Elvira R.
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“Josh came out and did a very thorough job of cleaning and checking my HVAC, also my water heater.”Diane H.
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“We're very satisfied with the quality of service we received with AAA Furnace and will be reaching out to them again for any future HVAC needs.”Matt W.
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“In under 4 hours they had the issue fixed. They also uncovered issues w/our ducting that had been missed on prior visits.”Joanna G.
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“We have been customers of AAA Furnace & Air Conditioning for a number of years now. We have always been impressed with the personnel and the quality of the work and have never been disappointed.”Jim R.
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“They are very professional and do good work. We've been using them for a few years and plan to continue.”Clayton
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“Hector went above and beyond with service today to ensure every part of my heater/ac unit was checked and cleaned.”Sara B.
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“Got the heater up and running best of all, my dog loved him!”MC Larsen
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“Excellent work, they were here four days installing ducts and heaters. They are very neat, thoughtful in explaining the process.”Josh S.
